Our Services

Our HIPAA-compliant, U.S.-trained AIDYVA medical virtual assistants simplify your front desk, billing, and clinical workflows improving efficiency, reducing overhead, and elevating patient satisfaction.

Virtual Medical Receptionist

Answering Inbound Calls
Appointment Scheduling
New Patient Intake
Front Desk Triage
Patient Registration
Appointment Confirmations
Patient Follow-Ups
Managing Patient Inquiries

Patient Access Specialist

Insurance Eligibility Verification
Pre-Registration & Demographics
Prior Authorizations
Scheduling Support
EMR/EHR Management
Patient Communication
Credentialing Assistance
Revenue Cycle Support

Virtual Administrative Assistant

Prior Authorizations
EMR/EHR Management
Referral Coordination
Eligibility & Benefits Checks
Prescription Refills
Email & Inbox Management
Appointment Management
General Administrative Tasks

Credentialing

Insurance Eligibility Verification
Pre-Registration & Demographics
Prior Authorizations
Scheduling Support
EMR/EHR Management
Patient Communication
Credentialing Assistance
Revenue Cycle Support

Ready to Hire a Medical Virtual Assistant? →

Why Choose AIDYVA

Trusted by practices nationwide — our assistants deliver secure, efficient, and compassionate healthcare support every day.

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HIPAA Compliant & Secure

Your patient data is protected with strict HIPAA protocols and encrypted systems.

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Trained in Major EMRs

Proficient in systems like Epic, Athena, Kareo, DrChrono, and more — ready to integrate smoothly into your workflow.

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Bilingual Staff Available

English and Spanish-speaking assistants ensure effective, empathetic communication with every patient.

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Dedicated Daily Support

Work with the same professional every day — building consistency, trust, and reliability.

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No Long-Term Contract

Enjoy complete flexibility — scale your support up or down as your practice grows.

Virtual medical assistants collaborating remotely

A Day in the Life of a Virtual Medical Assistant

From patient calls to insurance verification — here’s how your AIDYVA assistant keeps your day running smoothly.

📞 Receive and triage patient calls
📅 Schedule and confirm appointments
🧾 Verify insurance coverage
💻 Update EMR/EHR systems
📊 Generate daily reports and follow-ups

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